Terms of use

Who provides the service

HERBST TECNOLOGIA E GESTÃO, UNIPESSOAL LDA (“HERBST”, “we”), a private limited company registered in Portugal with its seat at Rua Ribeiro Marmeleiro, n.º 100, R/C, Chão das Maias, 2300-227 Serra, Tomar, Portugal, tax and company number 518966917. Privacy contact: vitor@eaiagency.io.

By creating an account or using Nexxor Studio you accept these terms. If you use the service on behalf of a company, you confirm you are authorised to bind it. The Portuguese version prevails in case of discrepancy.

The service

Nexxor Studio lets you plan, send for approval, schedule and publish content to social media accounts you connect, through each platform's official APIs. Some features are in development and may change.

Account and team

• The information you give must be true and kept up to date.
• You are responsible for keeping your credentials safe and for everything done in your account and by the people you give access to.
• Tell us straight away if you suspect unauthorised access.

Connected social networks

You may only connect accounts you own or are authorised to manage. By connecting them you also accept those platforms' terms, including the Meta Terms, the Instagram Terms of Use, the LinkedIn User Agreement and the YouTube Terms of Service.

Platforms may change or suspend their APIs, limit the number of posts or reject content. In those cases a post may fail or be delayed; Nexxor Studio shows each post's status and reports failures, but cannot guarantee that a network accepts or keeps the content.

Your content

• The content you upload remains yours. You grant us only the licence needed to store, process and publish it where and when you ask.
• You are responsible for your content and for holding the rights to the texts, images, music and videos you publish, and the consent of anyone who appears in them.
• An approval given in the service, by you or by a reviewer you invited, authorises publication of that content.

Acceptable use

You may not use Nexxor Studio to publish content that is illegal, misleading, defamatory, infringes others' rights or breaks platform rules; to send spam; to try to get around the limits or security of the service or the platforms; or to access other people's accounts without permission.

Plans and payment

Paid plans, prices (in euros, plus VAT where applicable) and what each includes are shown before you subscribe. Subscriptions renew at the end of each period until cancelled; cancellation takes effect at the end of the period already paid. Price changes are announced at least 30 days in advance.

Suspension and closing an account

You can close your account at any time. We may suspend or close an account that breaks these terms or platform rules, giving notice first whenever possible. After closure, data is deleted within the periods set out in the privacy policy.

Intellectual property

The software, the Nexxor brand and the service's design belong to HERBST. These terms transfer none of those rights.

Liability

We provide the service with due care but do not guarantee uninterrupted operation. To the extent permitted by law, we are not liable for indirect damage, lost profits or failures caused by social media platforms, and our total liability is limited to the amount paid in the 12 months before the event. Nothing in these terms limits rights the law grants consumers or liability for wilful misconduct or gross negligence.

Changes to these terms

We may update these terms. Meaningful changes are announced at least 30 days in advance; if you disagree, you can cancel before they take effect.

Law and jurisdiction

These terms are governed by Portuguese law. The courts of the district of Santarém have jurisdiction over any dispute, without prejudice to mandatory consumer rules. Consumers may also use an alternative dispute resolution body and the EU online dispute resolution platform.